Hours Of Operation
You can pick up any time during our hours of operation, but we do ask that you drop off at least
30 minutes before we close to give us plenty of time to get your pet settled in. We understand
that you want to spend every last possible minute with your animal before dropping them off,
however, please do not show up right at closing time to check your animal in. Experience shows
us that when you drop your animal off for boarding, the less stressful you make this experience
for your animal, the better your animal will adapt to it's new surroundings and the more time
your animal will have time to bond with us during it's first day if you don't wait till we are
closing to drop off. If you drop off earlier in the day, this also allows you to call and check on
how your dog or cat is doing before you leave town versus rushing in right before we close
which means you will more than likely already be out of town when you call the first time to see
how they are doing. We want you to feel comfortable leaving your animal with us so please
listen to our suggestions so that you will find yourself confident leaving your loved one in our
care.
Please allow plenty of time when you are checking in. We apologize for any waiting that you have to
do but we want to get the correct and accurate information on every animal with us and that means
not rushing through the check in process. I am sure you can understand this because you wouldn't
want us to get incorrect information about your animal just because you or someone else is in a hurry.
Also, during the holidays and our busy hours (first thing in the morning and right before closing)
there will usually be a lot of people checking in and/or picking their loved one up which means that
you might have to wait longer then usual. If you are in a hurry and need to be able to run in the office
and check in or pick your animal up, please call first so that we can get the paperwork together and
get any information that we need over the phone. If you are a new customer, please allow up to 15-20
minutes for check in and if a regular customer, please allow 5-10 minutes for check in. Of course, keep
in mind that this will vary depending on if it is a holiday or peak season time.
DROP OFF HOURS

Mon: 8am - 5:30pm

Tues: 8am - 5:30pm

Wed: 8am - 11:30am

Thur: 8am - 5:30pm

Fri: 8am - 5:30pm

Sat: 8am - 11:30am and
4pm - 5:30pm

Sun: CLOSED
For our Holiday Cancellation Policy, see this
link for more info
Cancellation Policy
OFFICE HOURS
(Pick Up Hours)

Mon:  8am - 6pm

Tues: 8am - 6pm

Wed: 8am -12pm

Thur: 8am - 6pm

Fri: 8am - 6pm

Sat: 8am - 12pm and
4pm - 6pm

Sun: CLOSED

For Holiday Hours please
see the
Holiday Hours
page.
Please respect our employees and our office hours.
We understand that your schedule may not always
work out with our open hours and we understand
that this can be very upsetting leaving your animal
an extra night, etc. However, please remember that
we work very hard to make sure your animal
receives the best care possible and we have to
adhere to our hours in order for this to happen.
Thank you.
***PLEASE DO NOT
WAIT UNTIL CLOSING
TIME TO DROP YOUR
ANIMAL OFF!!! PLEASE
DROP OFF AT LEAST 30
MINS PRIOR TO OUR
CLOSING TIME*** THE
LESS RUSHED THE
DROP OFF PROCESS IS,
THE MORE RELAXED
NOT ONLY THE ANIMAL
IS BUT YOU AS WELL.