HOLIDAY HOURS
| THANKSGIVING: Wednesday November 26th: OPEN 8:00am to 2:00pm Thursday November 27th: CLOSED Friday November 28th: CLOSED Saturday November 29th: Open 10:00am to 12:00pm and 4:00pm to 6:00pm |
| CHRISTMAS: Tuesday December 23rd: OPEN ONLY 8:00am to 4:00pm Wednesday December 24th: CLOSED Thursday December 25th: CLOSED Friday December 26th: Open 10:00am to 4:00pm |
| NEW YEARS: Wednesday December 31st: OPEN 8:00am to 2:00pm Thursday January 1st: CLOSED Friday January 2nd: OPEN 10:00am to 6:00pm |
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We have a 5 day cancellation policy. You must cancel at least 5 days prior to your scheduled drop off date. If you fail to cancel 5 days prior to your drop off date or do not show, your credit card will be charged for a 3 nights stay. If you do not wish to give a credit card number, you can send in $54.00 (full price for 3 nights stay) as your deposit. If you give a credit card number and fail to meet our cancellation policy, we will charge that credit card a full three night stay or if you sent in cash or check, we will keep it for our cancellation policy. Otherwise cash or check will be applied to your boarding fee. |
| *** PLEASE MAKE ANY HOLIDAY RESERVATIONS AS SOON AS POSSIBLE IN ORDER TO RESERVE A SPOT FOR YOUR PET. IF YOU CALL AT THE LAST MINUTE FOR A RESERVATION OVER A HOLIDAY, WE WILL USUALLY HAVE TO PUT YOU ON A WAITING LIST, THIS ALSO IMPLIES TO OUR REGULAR CUSTOMERS!!!*** |
| At the moment, we only have a cancellation policy for Thanksgiving and Christmas. However, due to the unmanageable number of no shows and last minute cancellations for other peak season times and holidays this past year, we will be starting a cancellation policy or minimum stay for all peak times and holidays. This new policy will be implemented soon and we will let you know when these new policies will take effect. This is so we can plan properly to insure the best care for your pet. Thank you for your understanding.*** |
| ***Please see end of this page for our cancellation policy or view cancellation policy |
