HOLIDAY HOURS 2020

We will be contacting you to confirm your reservation and exact drop off
and pick up dates around two weeks prior to the holiday. Over Thanksgiving
and Christmas, we must have a valid credit card number (even for regular
customers) to hold your spot. Your credit card will not be charged, it is
simply to hold your spot and will only be used if you fail to follow our
cancellation policy. You must cancel at least 5 days prior to your scheduled
drop off date. If you fail to cancel 5 days prior to your drop off date or
do not show, your credit card will be charged for a 3 nights stay. If you
give a credit card number and fail to meet our cancellation policy, we will
charge that credit card a full three night stay or if you sent in cash or
check, we will keep it for our cancellation policy.Also, if you pick up two or
more days prior to your scheduled and confirmed pick up date, you will have
to pay for the entire stay you booked with us. We have had to implement
this policy due to the rising amount of no shows and/or last minute schedule
changes during holidays.
***Please see end
of this page for
policy or view
cancellation policy
***Be sure to label ANY and All belongings that you bring with you pets.*** If you don't label your
belongings then we will mark them with your last name. Please try to limit the number of items that you
bring to a maximum of 3 toys, normal amount of treats/chew bones and 1 washable bedding item (we do
provide beds and bedding). Please keep in mind that over holidays we are at full capacity which
guarantees non-stop excitement and entertainment for your dog(s) simply from all their new friends!! We
just ask that you help us by only sending a reasonable amount of toys and treats/bones!! Please
remember that we are here to make sure you feel good about leaving your animal with us and we will do
everything to make sure your pet is happy during their vacation with us!

***WE HAVE FOOD AND WATER BOWLS HERE SO PLEASE DON'T BRING ANY BOWLS FROM HOME.
ALSO WE CANNOT ACCEPT ANY GLASS OR BREAKABLE BOWLS/ITEMS!!!***
                      Christmas

DEC. 23RD WEDNESDAY: 8AM -2PM

DEC. 24TH T
HURS: OFFICE CLOSED (CHRISTMAS EVE)

DEC. 25TH
FRIDAY: OFFICE CLOSED (CHRISTMAS)

DEC. 26TH
SATURDAY: 8AM- 12PM ONLY

DEC. 27TH SUNDAY: OFFICE CLOSED

DEC 28TH MONDAY: 10AM - 6PM
Please look carefully at our holiday hours as they change during holidays. We shorten our office
hours during these busy times in order to have more time to give your pet the best possible care.
When the office is closed, we have more time to give your pet the individual attention that they
need to keep them happy and comfortable while spending the holidays with us. Thank you for your
understanding.

***PLEASE DROP OFF AT LEAST 30 MINUTES BEFORE WE CLOSE*** WE
UNDERSTAND YOU WANT TO SPEND EVERY LAST MINUTE WITH  YOUR PETS BUT IT
MAKES IT MORE STRESSFUL ON YOU AND YOUR PET(S) IF YOU WAIT UNTIL THE
LAST MINUTE. WE LIKE FOR YOUR PET TO HAVE TIME TO ADJUST TO THEIR NEW
ENVIRONMENT. PLEASE RESPECT OUR STAFF AND TRY TO FOLLOW THIS POLICY***
                                     THANKSGIVING

NOV. 25th WED: 8AM - 2PM  

NOV. 26th THURSDAY: OFFICE CLOSED (THANKSGIVING DAY)

NOV. 2
7th FRIDAY: OFFICE CLOSED

NOV.
28th SAT: 10AM - 12PM AND 4PM - 6PM

NOV. 29th SUNDAY: OFFICE CLOSED

NOV. 30th MONDAY: 10AM - 6PM

DEC
1st TUESDAY: 8AM - 6PM  ***NORMAL OFFICE HOURS RESUME***
SCROLL DOWN
FOR HOLIDAY
HOURS!!
                         New Years


Dec. 31st
THURSDAY:        8AM - 12PM

Jan 1st
FRIDAY:        CLOSED

Jan 2nd
SAT:   8AM-12PM AND 4PM-6PM